It is difficult to measure progress unless it is directly related to a certain amount. Unfortunately, there are areas of business performance that are difficult to quantify. Fortunately, there is a way to measure the “non-monetary” dimensions of performance. Key Performance Indicators help us keep track of how close we are to our goals.
Key Performance Indicators (KPIs) are significantly measurable data used to track performance based on business objectives. KPIs measure the improvement or deterioration of the performance of an activity that plays an important role in the successful operation of a business.